In today’s digital age, scams are everywhere, and they’re getting more sophisticated by the day. Whether it’s a convincing email, a phone call that sounds legitimate, or a seemingly harmless text, hackers are constantly finding new ways to trick people into giving up personal information, money, or access to their devices. Unfortunately, senior citizens are often prime targets for these scams, as cybercriminals exploit their trust and sometimes limited familiarity with modern technology. At Galveston Computer Solutions LLC, we’re committed to keeping you informed and protected from these scams.
Common Types of Scams You Need to Know About
1. Phone Scams
Phone scams come in all forms, but they often involve scare tactics. Hackers may pose as someone from a legitimate company, or worse, claim they have a loved one hostage. They use fear and urgency to make you act quickly without thinking. A common trick is asking for gift cards as a form of payment, insisting that it’s the fastest way to resolve an “urgent” problem. Always be skeptical of anyone demanding immediate payment, especially with gift cards—no legitimate business or law enforcement agency operates this way.
2. Phishing Emails
Phishing emails are emails designed to look real but contain links or attachments that lead to trouble. These messages may appear to be from companies you know and trust, like Amazon, your bank, or even a friend’s email address. They often ask you to “verify” personal information or click on a link to update your account. Once you click, you may unknowingly install malware on your device or be redirected to a fake website designed to steal your credentials. Remember, legitimate companies will never ask for sensitive information via email.
3. Spam Text Messages (Smishing)
Similar to phishing emails, “smishing” is phishing through text messages. These texts often look like they’re from a reputable source and may contain a link or urgent message, such as confirming a package delivery or verifying account information. Clicking on the link can lead to malicious websites or even trigger automatic downloads that infect your phone with malware. Always avoid clicking on links in texts from unknown numbers, and double-check any message that seems suspicious.
4. Remote Access Scams
One of the more dangerous types of scams involves hackers asking for remote access to your computer. They might call and say they’re from a familiar company—maybe even Galveston Computer Solutions LLC! They claim they need to fix a problem on your computer, but instead, they’re using that access to steal your personal information, install malware, or demand money. Remember, if you ever have doubts about someone requesting remote access, hang up and call us directly at 409-762-4326. We’ll confirm if it’s truly one of our technicians.
5. Gift Card Scams
Gift card scams are common, especially among senior citizens. Hackers may claim to be from the IRS, a utility company, or even tech support, saying you need to pay them urgently using gift cards. They will ask you to buy gift cards from a local store, then read the codes over the phone. Legitimate companies will never request gift cards as payment, so if anyone demands this, it’s a clear sign of a scam.
6. “Free” Games and Apps
Be wary of games and apps that advertise themselves as free. Many “free” games install malware in the background, tracking your data or displaying ads that could lead to dangerous sites. Some apps collect more information than they need, putting your data at risk. Remember, in the modern world, nothing is truly free—if you’re not paying for the product, you might be the product.
Why Seniors Are Targeted
Hackers often target senior citizens because they are perceived as more trusting and less familiar with technology. Scammers exploit this trust, using scare tactics to push seniors into quick decisions. They may claim to be government officials, tech support, or even pretend to be family members needing urgent help. Educate the seniors in your life about these scams, and encourage them to call a family member or trusted friend before acting on any unsolicited request.
How to Protect Yourself and Loved Ones
1. Verify Calls for Remote Access: If someone calls saying they’re from a company you know and asks for remote access to your computer, be cautious. Even if you recognize the company name, hang up and call their main office to confirm it’s legitimate. At Galveston Computer Solutions LLC, we’re always available to verify our employees—just call us at 409-762-4326.
2. Use Only Trusted Sources for Downloads: Avoid downloading “free” games or apps from unfamiliar sources. Stick to reputable stores like the Apple App Store or Google Play Store, and read reviews to ensure the app is safe.
3. Beware of Gift Card Requests: If anyone, even someone claiming to be from a government agency or a well-known company, asks for gift cards, it’s a scam. No legitimate organization will ask for payment through gift cards.
4. Think Before You Click: Avoid clicking on links or opening attachments in unsolicited emails or text messages. If you’re unsure, contact the company directly using contact information from their official website—not from the suspicious message.
5. When in Doubt, Call for Help: If you feel something is off or think you might be getting scammed, don’t hesitate to reach out for help. Contact your local police department’s non-emergency number or a trusted family member for guidance.
Final Thoughts: Backup, Backup, Backup!
With hackers constantly evolving their tactics, having backups is essential. If your device gets infected with malware, a backup can mean the difference between easily restoring your data or facing devastating losses. Remember, scammers can be persistent, but being informed and cautious can help you stay safe.
At Galveston Computer Solutions LLC, we care about your security. If you ever have questions about an interaction, or if you’re concerned about your cybersecurity, give us a call at 409-762-4326. We’re here to help you protect your data and keep you safe from modern scams and cyber threats.
Steve Burdick
President
Galveston Computer Solutions LLC
523 24th Street Suite 5, Galveston, TX. 77550